Beauty Box Beauty Skincare

1. Where do you ship?

We currently ship to multiple locations and are continuously expanding our delivery network. Shipping availability will be shown during checkout.

2. How long does shipping take?

Most orders are processed within 1-3 business days. Delivery times typically range from 5-15 business days depending on your location.

3. How can I track my order?

Once your order has been shipped, you will receive a tracking number via email so you can monitor your delivery.

4. What payment methods do you accept?

We accept all major credit and debit cards, along with other secure payment options available during checkout.

5. Can I change or cancel my order?

If your order has not yet been processed, please contact our support team as soon as possible, and we'll do our best to assist you.

6. What is your return policy?

We accept returns for eligible items within our return period. Products must be unused and in their original condition. Please review our Return Policy page for full details.

7. What if I receive a damaged or incorrect item?

If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery with photos, and we'll work quickly to resolve the issue.

8. How do I contact customer support?

You can reach our customer support team through our Contact Us page or by emailing us directly. We aim to respond within 24-48 business hours.

9. Are your products authentic and quality-checked?

Yes. We carefully select our products and work with trusted suppliers to ensure quality and customer satisfaction.

10. Do you offer discounts and promotions?

Yes! Subscribe to our newsletter to receive exclusive offers, promotions, and updates on new arrivals.